Legal & Policy Documentation

Privacy Policy

Effective Date: June 24, 2023 • Bitnet Technologies Ltd

1. Information We Collect

1.1 Personal Information: At Bitnet Technologies Ltd ("Company", "we", "us", or "our"), when you contact us or order our services, we collect personal information such as your name, email address, phone number, company name, and project details voluntarily provided.
1.2 Usage Information: We may collect non-personal technical data such as IP address, browser type, operating system, and pages viewed to administer the website and improve our services.

2.1 Providing Services: We use your information strictly to deliver and fulfill requested IT services, communicate regarding your order, and provide technical support.
2.2 Communication: We may send service updates or important notifications regarding your account or order.
2.3 Improving Services: Non-personal metrics are used to optimize website performance and user experience.

3.1 Strict Confidentiality: We never sell or rent your personal data or server credentials. Trusted third-party payment processors only access billing data necessary to process transactions.
3.2 Security Measures: We implement enterprise technical and organizational measures to safeguard personal information and client infrastructure details against unauthorized access.

Questions about this policy? Contact [email protected]